Conference call provider Powwownow has rested a information centre infrastructure in sequence to support a in-demand voice and video conferencing services and broach business continuity.
Powwownow’s IT infrastructure is now widespread opposite a firm’s domicile in Richmond and dual London information centres, including a new TelecityGroup facility.
The association pronounced it comparison carrier-neutral European information centre provider TelecityGroup since it offering a resilient, surplus and scalable infrastructure indispensable to support Powwownow’s services. Carrier-neutral information centres concede occupants to switch network providers and bond to some-more than one network.
The UK-based discussion service– founded in 2004 and used by a likes of a BBC and Oxfam – operates in 15 countries including a UK, a US, Canada, and other European markets. In 2012, it achieved 20 percent year-on-year growth and some-more than one million mins of patron discussion job per day on some days.
One of a latest products, Powwownow Engage, is a genuine time partnership apparatus that allows users to lift out HD video conferencing, phone and VoIP calls, benefaction messaging and shade pity by one singular interface.
The organisation pronounced a new set-up will enable it to grasp larger geographical farrago in a IT infrastructure to support a business smoothness planning, yield closer vicinity to pivotal BT exchanges, and entrance to a connectivity benefaction in TelecityGroup’s carrier-neutral environment.
Powwownow operational manager Tim Davies told Techworld: “The Telecity information centre enables us to grow as a ability mandate change and will play a elemental purpose in a expansion skeleton over a subsequent 5 to 10 years.
“One of a elemental collection of a conferencing business is to have approach entrance to BT lines and to be means to supplement additional BT lines to a infrastructure as a association grows.”
TelecityGroup’s UK handling director, Rob Coupland, claimed a craving operative sourroundings has altered significantly in new years.
“Due to a conflict of stretchable and easy-to-use consumer technology, employees now expect a same of craving operative tools,” pronounced Coupland. “Powwownow has capitalised on this event by a sustenance of hassle-free discussion and video calling, and this business indication is reliant on being means to yield a volatile and always-available service.”