More Related Stories
Leveraging rival comprehension and a customer-centric strategy, a association has fast grown a marketplace share and code value in South Africa
August 08, 2013 —
LONDON, Aug. 8,2013 /PRNewswire/ — Based on a new investigate on a information centre services market, Frost Sullivan presents T-Systems South Africa with a 2013 South Africa Frost Sullivan Competitive Strategy Leadership Award for a considerable opening in 2012 and a joining to charity aloft products and solutions to businesses and open entities. This auxiliary of T-Systems International leverages a rival comprehension and clever plan to expect changing marketplace conditions and responds accordingly.
“T-Systems South Africa has differentiated itself in a rarely rival IT services market, quite in a information centre segment, by a multiple of aloft solutions and clever patron use and influence rates,” pronounced Frost Sullivan Research Analyst Mervin Miemoukanda. “Taking advantage of a primogenitor company’s centralized rival comprehension group in Germany, T-Systems South Africa has demonstrated value in a doing of strategies including customer-centric portfolio enlargement and concentration on high end-user satisfaction.”
The inlet of a company’s smoothness models safeguard that there is unchanging stating to clients as good as unchanging communications in terms of patron feedback and service/application upgrades. This allows T-Systems South Africa to offer aloft services and solutions that are straight specific. For instance, it is now introducing innovative solutions and services to a education, ride and application sectors. This has been done probable by a in-depth patron requirement and needs analysis.
With a finger on a beat of a market, T-Systems South Africa is a initial use provider in South Africa to offer cloud-based services for SAP solutions. “T-Systems South Africa is championing cloud services for SAP solutions for vast enterprises,” remarkable Miemoukanda. “Its Dynamic Services for SAP solutions, that has been well-received in a market, is a SAP-hosted charity to assistance businesses revoke their SAP handling costs.”
Given that a association is already famous as a unchanging personality with poignant resources clinging to expansion activities, T-Systems South Africa is expected to declare serve expansion in a brief term. It is already among a tip 3 in a information centre space in South Africa.
“Customer-centric concentration is a pivotal part in T-Systems’ considerable growth,” pronounced Miemoukanda. “In serve to a high viewed value for clients in terms of technically modernized solutions, T-Systems South Africa has put in place several ways to optimise patron feedback and maximize satisfaction. The company’s clever escalation routine in terms of traffic with patron issues enables it to have a immaterial series of payable customers. In fact, a association saw a renovation of roughly all outsourcing contracts this year.”
In approval of a successful doing of rival strategies, ensuing in aloft renovation outsourcing contracts, T-Systems South Africa is a estimable target of a Frost Sullivan 2013 South Africa Frost Sullivan Competitive Strategy Leadership Award. Each year, Frost Sullivan presents this endowment to a association that has leveraged rival comprehension to successfully govern a rival plan that formula in stronger marketplace share, rival code positioning, and patron satisfaction.
Gert Schoonbee, Managing Director of T-Systems in South Africa, voiced his pleasure during receiving a fame saying; “Choosing an ICT use provider is a vicious decision, as it is critical to have a devoted attribute with a proven provider that will raise a lively and competitiveness of an organisation. This approval confirms to a business that we have a expertise, as good as a joining to accommodate their needs.”
Frost Sullivan’s Best Practices Awards commend companies in a accumulation of informal and tellurian markets for demonstrating superb feat and aloft opening in areas such as leadership, technological innovation, patron service, and vital product development. Industry analysts review marketplace participants and magnitude opening by in-depth interviews, analysis, and endless delegate investigate in sequence to brand best practices in a industry.
About Deutsche Telekom
Deutsche Telekom is one of a world’s heading integrated telecommunications companies with some-more than 128 million mobile customers, about 35 million fixed-network lines and approximately 17 million broadband lines (as of September 30, 2011). The Group provides products and services for a bound network, mobile communications, a Internet and IPTV for consumers, and ICT solutions for business business and corporate customers. Deutsche Telekom is benefaction in over 50 countries and has around 238,000 employees worldwide. The Group generated revenues of EUR62.4 billion in a 2010 financial year some-more than half of it outward Germany (as of December 31, 2010).
Drawing on a tellurian infrastructure of information centers and networks, T-Systems operates information and communication record (ICT) systems for multinational companies and open zone institutions. T-Systems provides integrated solutions for a networked destiny of business and society. The company’s some 47,600 employees mix attention imagination and ICT innovations to supplement poignant value to customers’ core business all over a world.
T-Systems generated income of around EUR 9.1 billion in a 2010 financial year.
Since a pregnancy of T-Systems in South Africa in 1997, a association has cemented a position as one of a many successful T-Systems companies outward of Europe. A heading ICT outsourcing use provider locally, T-Systems offers end-to-end ICT solutions in both a ICT Operations and Systems Integration markets. Their endless portfolio of services covers a vertical, horizontal, IT and TC space. T-Systems South Africa’s conduct bureau is located in Midrand with another vital bureau in Cape Town, and 20 serve deputy offices in locations via southern Africa.
About Frost Sullivan
Frost Sullivan, a Growth Partnership Company, works in partnership with clients to precedence idealist creation that addresses a tellurian hurdles and associated expansion opportunities that will make or mangle today’s marketplace participants.
Our “Growth Partnership” supports clients by addressing these opportunities and incorporating dual pivotal elements pushing idealist innovation: The Integrated Value Proposition and The Partnership Infrastructure.
- The Integrated Value Proposition provides support to a clients via all phases of their tour to idealist creation including: research, analysis, strategy, vision, creation and implementation.
- The Partnership Infrastructure is wholly singular as it constructs a substructure on that idealist creation becomes possible. This includes a 360 grade research, extensive attention coverage, career best practices as good as a tellurian footprint of some-more than 40 offices.
For some-more than 50 years, we have been building expansion strategies for a tellurian 1000, rising businesses, a open zone and a investment community. Is your classification prepared for a subsequent surpassing call of attention convergence, disruptive technologies, augmenting rival intensity, Mega Trends, breakthrough best practices, changing patron dynamics and rising economies?
Contact Us: Start a discussion
Join Us: Join a community
Subscribe: Newsletter on “the subsequent large thing”
Register: Gain entrance to idealist innovation
Head of Marketing Communications
T-Systems South Africa
Best Practices Group
T: +44 (0) 207 9157862
SOURCE Frost Sullivan
Copyright 2013 PR Newswire. All Rights Reserved
Related Keywords:Shipping Receiving, Sales Marketing, Education, Internet, Business Issues, IT Management, Career, Contracts, Internet/Web, Business, Internet, Broadband, Marketing, Broadcast Technology, IPTV, Africa, Financial, Internet Technology, Business, Internet,
Article source: http://www.itbusinessnet.com/article/Frost--Sullivan-Recognizes-T-Systems-South-Africa-for-Its-Outstanding-Competitive-Strategy-in-the-Data-Centre-Services-Market-2746047