The Freedom of
Information Act 2000 allows members of a UK open to make information hold by government
bodies and some other forms of organisations openly available. But, what does a Freedom of
Information Act 2000 ask need of an organization in terms of information retrieval, and how can the
request routine be used to urge your storage systems?
In this interview, SearchStorage.co.UK Bureau Chief Antony Adshead speaks with Mathieu Gorge,
CEO of Vigitrust, about a routine of responding to a
Freedom of Information Act 2000 ask and how we can spin a routine to your advantage.
Listen to a podcast on information retrieval for Freedom of Information Act 2000 or review the
SearchStorage.co.UK: What does a Freedom of Information Act 2000 ask need in terms of
data retrieval from storage systems?
Gorge: First of all, we need to go behind to a clarification of a act. The Freedom of
Information Act  gives people—individuals and businesses—a ubiquitous right of entrance to
information that’s hold by many open authorities. It’s directed during compelling a enlightenment of
transparency and burden opposite a open zone in a UK. It enables a better
understanding of how open authorities lift out their duties.
So, if we are a open supervision and a ask is submitted to you, a initial thing to do is to
make certain we have to answer it. There competence be exceptions, definition that we competence not need to answer
the request—for instance, if a ask is “vexatious” or a steady ask as tangible by a Information Commissioner’s Office (ICO) or if a ask is
really not directed during safeguarding information in a ubiquitous seductiveness of a open or national
So, once we have determined we need to answer it, afterwards comes a technical plea of
finding a data.
The initial doubt is, Do we have a data? [You may] no longer have it since underneath your
disposal policy, we have had to get absolved of it—for instance, to approve with Data Protection
Act 1998 regulations.
Let’s contend we do have a data. You now need to locate it, physically or logically. Once you
know where a information is, we afterwards need to entrance it, and during that theatre comes a plea of access
rights, generally if a information is encrypted, whereby we need to make certain that we have a right
key supervision complement to decrypt a information during that stage.
It’s vicious to know as good that we need to be means to tell information responding to
individual requests underneath [what are] famous as publication
schemes. The ICO has published some unequivocally good FAQs: one for applicants, people who want
information, and there’s another one for open authorities to assistance them to ready for such
More on Freedom of Information Act 2000
Freedom of Information Act 2000 requests will ask we to yield information on how monies are
being spent, a stream standing of work being achieved by a authority, a preference making
process, a policies and procedures being used, and a lists and registries that competence be used in
And so as we can imagine, we need to be means to systematise those assets. The information
classification intrigue within your organization becomes vicious to be means to conduct the
information and to conduct a requests.
SearchStorage.co.UK: How can we use a Freedom of Information Act 2000 ask to improve
your storage systems?
Gorge: [Dealing with a Freedom of Information Act 2000 request] provides we with the
opportunity to systematise your information improved … by forms of usage. Once we know what information
is going where, we can put in place a plan that allows we to unequivocally fast and
cost-effectively entrance that information during a judicious turn and during a earthy level.
Bear in mind that if your information is usually hold in paper form, we will need to indicate it and
then be means to yield it to whoever submitted a request.
I spoke progressing about organisations maybe regulating their deletion routine to make certain that they
comply with other regulations or attention frameworks, so it is a box of being means to make sure
you know where your information is.
That leads onto training staff in how to use storage systems a right way. That will cover
points such as, How do we give entrance to a data, to a right people, in a timely and efficient
So, altogether, regulating a [Freedom of Information Act 2000] ask to urge your storage
systems will concede we to revoke your information supervision costs and also to get greener while becoming
Another thing to bear in mind is that there is a cost
implication in traffic with these requests, and so a ICO has set limits, that are £600 for a
government dialect and £400 per ask for a internal authority. The ICO has also set a time value
of £25 per hour, that means that for a supervision dialect it is 8 hours per day or a
maximum of 3 days per ask and for a internal supervision 2.25 days to be within that cost.
That means we need to have a right routine in place to get as many information to approve with
the ask within those brief time frames.
The act says that if we can’t get a information within that time, we can pass on a cost to
the entity that has requested a information. They competence or competence not determine to a cost and competence drop
the case, though in many cases a supervision will cover that cost since it doesn’t unequivocally demeanour good
not to ensue with a Freedom of Information Act 2000 request. So, what some authorities do is
provide as many information as probable within that time and budget, or they cover the
It all goes behind to being means to entrance information on your storage systems a right way. So, it’s a
mix of judicious and earthy entrance to a information, that goes behind a information classification
framework that each organization needs to have in place.
This was initial constructed in Sep 2011